Refund policy

Return Policy

Tinebound accepts returns for defective or damaged items within 14 days of delivery.

To be eligible for a return, the item must have a manufacturing defect or have arrived damaged. Customers must contact Tinebound within 14 days of receiving the order and provide the order number, a description of the issue, and photos showing the defect or damage.

Items that have been damaged through normal wear and tear, misuse, improper care, modification, or accidental damage are not considered defective and are not eligible for return.

Once the return is approved, customers will receive instructions for returning the item. After the returned product is inspected and the defect is confirmed, Tinebound may provide a replacement, store credit, or refund to the original payment method, depending on the circumstances.

Original shipping charges are non-refundable unless the item was defective or damaged when received.

Tinebound reserves the right to deny a return if the item does not meet the requirements of this policy.